The problem
Fisker Group Inc (Fisker) is recalling certain 2023-2024 Ocean vehicles. The brake module software may cause an unexpected reduction in regenerative braking, decreasing the braking performance.
The risk
Decreased braking performance can extend the distance required to stop, increasing the risk of a crash.
The fix
Fisker will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 26, 2024. Owners may contact Fisker customer service at 1-844-347-5371. Fisker's number for this recall is TSB10062408.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Fisker dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V623000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.