The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Sequoia Hybrid vehicles equipped with a tow hitch cover attached to the rear bumper. The tow hitch cover may come loose from the bumper and detach from the vehicle.
The risk
A tow hitch cover that detaches can become a road hazard and increase the risk of a crash.
The fix
Dealers will replace the tow hitch cover and modify the rear bumper, free of charge. Owner letters were mailed April 7, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB10 and 24TA10.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V640000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.