The problem
Corp. Micro Bird, Inc. (Micro Bird) is recalling one 2023 G5 transit bus. The engine drive belt tensioner may fail, resulting in a loose drive belt.
The risk
A loose drive belt can result in a loss of power steering, or a loss of alternator and water pump function, increasing the risk of a crash. Additionally, the engine may overheat, increasing the risk of a fire.
The fix
A dealer will replace the engine drive belt tensioner and belt, free of charge. An owner notification letter was mailed November 6, 2024. Owners can contact Micro Bird Customer Service at 819-477-2012. Micro Bird's number for this recall is 24-111-GUC.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Micro Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V706000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.