The problem
E-One Incorporated (E-One) is recalling certain 2020-2024 Cyclone 2, Typhoon N, 2021- 2024 Cyclone N, and 2021 Quest 2 vehicles. The engine crossmember may break, allowing the cooling fan to contact the fan shroud and become damaged.
The risk
A damaged cooling fan can result in an engine stall while driving and increase the risk of a crash.
The fix
Dealers will inspect and repair the crossmember as necessary, free of charge. Owner notification letters were mailed November 26, 2024. Owners may contact E-One Customer Service at 1-352-237-1122.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized E-One dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V760000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.