The problem
Ford Motor Company (Ford) is recalling certain 2024 Ranger, and 2024-2025 Bronco vehicles. The front upper control arm ball joint nut may not have been installed or tightened properly, allowing the front upper control arm to detach from the knuckle assembly.
The risk
A detached control arm can cause a loss of vehicle steering and control, increasing the risk of a crash.
The fix
Dealers will inspect and verify that the ball joint fastener is tightened properly. If a fastener is loose or missing, the dealer will replace the ball joint and knuckle assembly as necessary, free of charge. Owner notification letters were mailed on November 20, 2024. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 24S64.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V770000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.