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Safety recall · 24V790000

Electrical system: software Volvo recall

Volvo Trucks North America reported this recall to NHTSA on October 24, 2024. It covers about 124,949 vehicles across 24 model years listed below. The repair is free.

Campaign
24V790000
Reported
Oct 24, 2024
Vehicles
124,949
Area
Electrical system

The problem

Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2025 VN, VAH, VHD and VNRE trucks, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

The risk

Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

The fix

Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX2409.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V790000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 24V790000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Volvo Trucks North America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 24V790000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 24V790000 announced?

Volvo Trucks North America reported it to NHTSA on October 24, 2024. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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