The problem
Spartan Fire, LLC (Spartan) is recalling certain 2024-2025 Metro Star, FC-94, 2025 Gladiator, and KME Panther vehicles. A missing mechanical stop may allow the cab tilt cylinder to be overextended.
The risk
Overextension of the cab tilt cylinder can cause the cab to drop, increasing the risk of injury.
The fix
Dealers will inspect and replace the cylinder as necessary, free of charge. Owner notification letters were mailed November 19, 2024. Owners may contact Spartan customer service at 1-517-543-6400. Spartan's number for this recall is 24014.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kme, Spartan Fire dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V799000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.