The problem
International Motors, LLC (International) is recalling certain 2024-2025 HX vehicles. An insufficient amount of lubricant in the front steer drive (FSD) axle hubs may result in damage to the wheel bearings.
The risk
Damaged bearings can cause the wheel to separate and result in a loss of vehicle control, increasing the risk of a crash.
The fix
Dealers will inspect the lubricant levels, and add lubricant or replace parts as necessary, free of charge. Owner notification letters were mailed December 23, 2024. Owners may contact International customer service at 1-800-448-7825. International's number for this recall is 24516.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V830000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.