The problem
Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale and 2024 GranTurismo vehicles. The Central Vision Park Assist Module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of injury or crash.
The fix
Dealers will update the CVPAM software, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 761.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Maserati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V892000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.