The problem
Pierce Manufacturing (Pierce) is recalling certain 2023-2024 Enforcer, Quantum, and Velocity fire trucks. The tires mounted on the front steer axles are incompatible with the wheels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other Than Passenger Cars."
The risk
The tires can separate from the wheels, increasing the risk of a crash.
The fix
Pierce will supply new front steer axle wheel/tire assemblies and updated tire information labels, free of charge. Owner notification letters were mailed December 23, 2024. Owners may contact Pierce customer service at 1-888-974-3723.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Pierce dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V905000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.