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Safety recall · 24V970000

Engine and engine cooling: software Indian recall

Indian Motorcycle Company reported this recall to NHTSA on December 24, 2024. It covers about 4,926 vehicles across 2 model years listed below. The repair is free.

Campaign
24V970000
Reported
Dec 24, 2024
Vehicles
4,926
Area
Engine & cooling

The problem

Indian Motorcycle Company (Indian) is recalling certain 2025 Scout and Scout Sixty motorcycles. Please see the recall report for a complete list of affected trims. The gear position display may falsely show that the motorcycle is in neutral. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 123, "Motorcycle Controls and Displays."

The risk

The motorcycle may move unexpectedly when the transmission is actually in gear, increasing the risk of a crash.

The fix

Dealers will update the Engine Control Module (ECM) software, free of charge. Owner notification letters were mailed January 29, 2025. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-24-11.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Indian dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V970000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2025 Indian Scout31F
2025 Indian Scout Sixty01F

Questions

Is the 24V970000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Indian Motorcycle Company's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 24V970000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 24V970000 announced?

Indian Motorcycle Company reported it to NHTSA on December 24, 2024. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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