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Safety recall · 25V016000

Back over prevention: software Land Rover recall

Jaguar Land Rover North America reported this recall to NHTSA on January 17, 2025. It covers about 28,370 vehicles across 4 model years listed below. The repair is free.

Campaign
25V016000
Reported
Jan 17, 2025
Vehicles
28,370
Area
Driver assistance

The problem

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2023 Discovery Sport, 2023-2024 Defender, and 2023 Range Rover Evoque vehicles. The touchscreen in the center console may go blank at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

The risk

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

The fix

Dealers will update the touchscreen software, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Land Rover's customer service at 1-800-637-6837. Land Rover's number for this recall is N972.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Land Rover dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V016000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 25V016000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Jaguar Land Rover North America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 25V016000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 25V016000 announced?

Jaguar Land Rover North America reported it to NHTSA on January 17, 2025. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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