The problem
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2022 Escape, and 2021-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 24V-330. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The fix
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S16.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Lincoln dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V133000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.