The problem
Ineos Automotive Americas, LLC (Ineos) is recalling certain 2024 Grenadier vehicles. The door button mechanism may have been assembled without a sufficient application of grease, preventing the door from fully latching.
The risk
An unlatched door can open unexpectedly while the vehicle is in motion, increasing the risk of injury.
The fix
Ineos will replace the door button assemblies, free of charge. Owner notification letters were mailed on September 12, 2025. Owners may contact Ineos customer service at 1-833-494-4748.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ineos dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V147000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.