The problem
Ford Motor Company (Ford) is recalling certain 2025 Super Duty F-250, F-350, and F-450 vehicles. The steering column shifter may have been improperly welded and detach from the steering column.
The risk
A detached shifter will prevent the driver from shifting into park, which can result in a vehicle rollaway and increase the risk of a crash.
The fix
Dealers will inspect the steering column serial numbers and replace the steering column as necessary, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S20.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V163000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.