The problem
Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem (AN) vehicles. The idler gear bracket fasteners may have been improperly tightened, allowing the idler gear to detach from the engine.
The risk
A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash or injury.
The fix
Dealers will inspect and replace the turbo compound units as necessary, free of charge. Owner notification letters are expected to be mailed April 24, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0477.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V256000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.