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Safety recall · 25V285000

Equipment: outlets / receptacle Entegra, Jayco recall

Jayco reported this recall to NHTSA on May 1, 2025. It covers about 65 vehicles across 2 model years listed below. The repair is free.

Campaign
25V285000
Reported
May 1, 2025
Vehicles
65
Area
Equipment & accessories

The problem

Jayco, Inc (Jayco) is recalling certain 2025 Entegra Launch and Jayco Terrain motorhomes. An incorrect standard outlet was installed in the kitchen instead of a GFCI protected outlet.

The risk

A lack of proper circuit protection increases the risk of electric shock and injury.

The fix

Dealers will replace the Non-GFCI breaker with a GFCI breaker at the load center for the proper circuit protection at the kitchen outlet, free of charge. Owner notification letters were mailed May 16, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903629.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Entegra, Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V285000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2025 Entegra Launch12D
2025 Jayco Terrain02D

Questions

Is the 25V285000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Jayco's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 25V285000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 25V285000 announced?

Jayco reported it to NHTSA on May 1, 2025. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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