The problem
Thor Motor Coach (TMC) is recalling certain 2025-2026 TMC Outlaw motorhomes, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.
The risk
Steps that detach while in use increase the risk of injury.
The fix
Dealers will replace the step bracket, free of charge. Owner notification letters were mailed June 4, 2025. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000326.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thor Motor Coach dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V301000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.