The problem
Ford Motor Company (Ford) is recalling certain 2021 F-150 vehicles equipped with the Onboard Scales feature that were repaired incorrectly under recall 24V443. An over-the-air software update to the body control module (BCM) may have disabled both reverse lights.
The risk
Inoperative reverse lights may fail to alert others that the vehicle is reversing, increasing the risk of a crash.
The fix
Dealers will update the body control module software, free of charge. Owner notification letters were mailed on June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S57.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V348000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.