The problem
General Motors, LLC (GM) is recalling certain 2023 - 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
The risk
A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
The fix
The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cadillac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V356000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.