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Safety recall · 25V392000

Service brakes: software Volvo recall

Volvo Car USA reported this recall to NHTSA on June 13, 2025. It covers about 11,469 vehicles across 25 model years listed below. The repair is free.

Campaign
25V392000
Reported
Jun 13, 2025
Vehicles
11,469
Area
Brakes

The problem

Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 Volvo C40 BEV, 2025 EC40, 2023-2024 XC40 BEV, 2020-2026 XC90 PHEV, 2022-2026 XC60 PHEV, 2023-2025 S60 PHEV, 2024-2025 V60 PHEV, and 2025-2026 EX40 and 2025 S90 PHEV vehicles. In certain driving scenarios while coasting down a hill and using "B" mode or "One Pedal Drive," the vehicle may lose brake function.

The risk

A loss of brake function increases the risk of a crash.

The fix

Owners are advised not to use "B" Mode (for plug-in hybrid vehicles) or "One Pedal Drive" (for pure electric vehicles) until the repair has been completed. The brake module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed July 15, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10329.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V392000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 25V392000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Volvo Car USA's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 25V392000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 25V392000 announced?

Volvo Car USA reported it to NHTSA on June 13, 2025. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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