The problem
Bowlus Road Chief LLC (Bowlus) is recalling certain 2022-2023, 2025 Endless Highways, 2024-2025 Volterra, 2024 Terra Firma, and 2025 Rivet trailers equipped with an elongated hitch. The owners manual does not include instructions to retighten the two hitch bolts in the maintenance schedule.
The risk
Without regular tightening, the hitch bolts can loosen, allowing the top and bottom of the hitch to separate from each other, which could create a hazard and increase the risk of a crash.
The fix
Bowlus will provide a supplement to the owners manual. Dealers will inspect, replace, and tighten the hitch bolts, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed July 1, 2025. Owners may contact Bowlus' customer service at [email protected].
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Bowlus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V417000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.