The problem
Prevost Car (US) Inc. (Prevost) is recalling certain 2018-2019 X3-45 Commuter vehicles not equipped with optional perimeter lighting. The entrance door window glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
The risk
The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
The fix
Prevost will replace the entrance door windows, free of charge. Owner notification letters were mailed October 10, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-22.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V461000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.