The problem
Rosenbauer America (Rosenbauer) is recalling certain 2019-2022 Avenger, 2019-2024 Commander, and Warrior fire trucks equipped with an Innovative Controls instrument panel. A software error may cause the odometer to freeze and not display accurate mileage.
The risk
An inaccurate odometer reading can unintentionally delay critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
The fix
Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed September 10, 2025. Owners may contact Rosenbauer customer service at 1-651-462-1000.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Rosenbauer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V475000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.