The problem
Ford Motor Company (Ford) is recalling one 2024 Mustang vehicle that was repaired incorrectly under recall 24V802. The Instrument Panel Cluster (IPC) may not illuminate at startup or while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
The risk
An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.
The fix
A dealer will update the instrument panel cluster software, free of charge. Owner notification letters were mailed on September 12, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C35.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V516000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.