The problem
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2013 LFS transit buses. The coolant hoses routed through the HVAC roof unit may fail and leak coolant into the passenger seating area.
The risk
Hot coolant that leaks into the passenger seating area increases the risk of injury.
The fix
Nova Bus will inspect and replace the hoses, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5752. Vehicles in this recall were previously recalled under 18V117.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nova Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V553000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.