The problem
Altec Industries, Inc. (Altec) is recalling certain 2021-2025 AA Series, 2024-2025 AM Series, and 2025 AN Series aerial devices. The outrigger pad holder may have been installed too close to the exhaust outlet.
The risk
The exhaust may overheat the outrigger pad, increasing the risk of a fire.
The fix
Altec will instruct owners to inspect the outrigger pad holder placement. A kit to relocate the outrigger pad holder or exhaust outlet will be provided as necessary, free of charge. Owner notification letters were mailed November 21, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3252.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V650000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.