The problem
International Motors, LLC (International) is recalling certain 2026 IC Bus CESB school buses. The transmission shift actuator may not have been calibrated properly, preventing the transmission from shifting into reverse.
The risk
The school bus may be unable to move as needed on the road, increasing the risk of a crash.
The fix
Dealers will replace the shift actuator input shaft, free of charge. Owner notification letters were mailed December 8, 2025. Owners may contact International customer service at 1-800-448-7825. International's number for this recall is 25520.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized IC Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V703000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.