The problem
Corp. Micro Bird, Inc. (Micro Bird) is recalling certain 2024-2026 G5 and 2025 T-Series transit buses equipped with certain QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unlocked wheelchair can move during transit or during a crash, increasing the risk of injury.
The fix
Dealers will inspect and repair the retractors as necessary, free of charge. Owner notification letters were mailed December 8, 2025. Owners can contact Micro Bird Customer Service at 819-477-2012. Micro Bird's number for this recall is 25-117-QUC.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Micro Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V752000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.