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Safety recall · 25V768000

Service brakes: power assist Chevrolet recall

General Motors reported this recall to NHTSA on November 6, 2025. It covers about 891 vehicles across 6 model years listed below. The repair is free.

Campaign
25V768000
Reported
Nov 6, 2025
Vehicles
891
Area
Brakes

The problem

General Motors, LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado Medium Duty 4500HD, 5500HD, and 6500HD vehicles. These vehicles were remedied under NHTSA Recall 25V390 with a brake jumper wire harness that was assembled without protective tape. A wiring harness that is missing protective tape can allow the wires to become damaged.

The risk

Damaged brake jumper wires can result in power brake assist failure, increasing the risk of a crash.

The fix

Dealers will remove the installed wire harness, apply protective tape, and reinstall the wire harness, free of charge. Owner notification letters are planned to be mailed December 22, 2025. Owners may contact GM customer assistance number at 1-866-467-9700. GM's number for this recall is N252531990. Vehicles in this recall were previously repaired under 25V390 and will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 6, 2025.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Chevrolet dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V768000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 25V768000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. General Motors's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 25V768000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 25V768000 announced?

General Motors reported it to NHTSA on November 6, 2025. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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