The problem
International Motors, LLC (International) is recalling certain 2023-2027 IC Bus CESB school buses. While carrying the maximum number of occupants, the bus may exceed Gross Vehicle Weight Rating (GVWR) when the fuel tank and fluid reservoirs are full.
The risk
An incorrect GVWR may lead to unintentionally overloading the bus, increasing the risk of a crash.
The fix
Dealers will inspect and repair suspension as necessary, free of charge. Owner notification letters are expected to be mailed May 27, 2026. Owners may contact International customer service at 1-800-448-7825. International's number for this recall is 25523.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized IC Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 25V783000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.