The problem
Keystone RV Company (Keystone) is recalling certain 2024 Cougar, 2025-2026 Alpine, 2026 Montana, and Walkabout recreational trailers. The shock bolts may have been incorrectly tightened.
The risk
Loose shock bolts may cause a loss of vehicle stability, increasing the risk of a crash.
The fix
Dealers will replace the shock bolts, free of charge. Owner notification letters were mailed June 1, 2026. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 26-483.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 26V313000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.