The problem
Altec Industries (Altec) is recalling certain 2024-2026 AC Series Crane vehicles. The inside joints between the side plates and the base plates of the 26-foot insulating personnel jib (IJ26) may be missing welds.
The risk
Missing welds can lead to platform joint failure due to fatigue or overload, resulting in the platform falling from the boom tip, increasing the risk of injury.
The fix
Altec will advise owners to inspect the IJ26 jib for missing welds. If the welds are missing, the jib should be taken out of service immediately. Altec will add the missing welds or provide a repair procedure and kit, free of charge. Owner notification letters were mailed July 23, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is MAB-3330.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 26V384000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.