The problem
Altec Industries, Inc. (Altec) is recalling certain 2023-2025 Digger Derrick vehicles. The vertical center of gravity with poles in the pole rack was not calculated properly, resulting in an incorrect pole rack capacity rating.
The risk
While using the pole rack at full capacity, an incorrect high vertical center of gravity during braking and cornering may lead to a loss of vehicle control, increasing the risk of a crash.
The fix
Altec will provide owners with a safety alert placard, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3335.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 26V409000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.