The problem
Ford Motor Company (Ford) is recalling certain 2015 Transit Connect vehicles that were previously remedied under NHTSA recall number 25V572. The rearview camera may display a distorted, inverted, intermittent, or blank image when the vehicle is in reverse.
The risk
A rearview camera that displays an inverted, distorted, intermittent, or blank image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The fix
Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed in October 14, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S73. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 7, 2026.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 26V650000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.