The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2027 Saf-T-Liner C2 school buses. The heater hose may rupture, which can result in hot coolant leaking inside the passenger compartment.
The risk
Contact with hot coolant may burn occupants, increasing the risk of injury.
The fix
Dealers will inspect and replace the heater hose as necessary, free of charge. Owner notification letters are expected to be mailed December 18, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1043.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 26V697000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.