Contacts
Possibility failure of rivets used for attaching the front spring rear hanger bracket to the frame. Rivet failure would allow the bracket to separate from the frame imposing severe loads at the front bracket. Should the spring disengage from the front bracket the axle will shift and loss of steering control could result. Also, there is a pos- sibility of misassembly or mis-alignment of certain components in the power steering system. Failure to correct this condition, if present, also could result in loss of steering control. (Correct by in- stalling new rivets and power steering components if necessary.)
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 68V028000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.