Contacts
Possibility that steering shaft lower bearing on standard steering can eventually fail when operated under extreme conditions. Failure of lower bearing by itself does not relate to motor vehicle safety. However, in taxicab-police service, which involves both high mileage and unusually high number of turns per mile, continued vehicle operation could result in scoring or grooving of steering shaft with eventual shaft breakage and loss of steering control. (Correct by inspecting bearing and shaft and replacing bearing if necessary.)
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 68V052000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.