Contacts
Possibility that hood latch mech- anism has insufficient clearance betweenparts. This could cause primary hood latch to bind, thus interfering with hoodclosure and preventing secondary latch from engaging, in which case hood couldopen while car is in motion. (Correct by inspecting and replac- ing latch whennecessary.)
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 69V077000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.