Contacts
Campaign no h1a. Possibility that steering wheel assembly may lack adequatestrength at point of attachment of steering whe el to energy absorbing cylinderthat underlies it. If conditi ion exists could result in progressive cracking.If not corre cted, could lead to complete separation of steering wheel fromcolumn assembly. (Correct by steering wheel assembly where n ecessary).Necessary. $ By
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 71V187000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.