Contacts
Ford campaign no h-2d and h-2d #2. Possibility that rear axle bearing maydeteriorate due to high axle shaft deflection. Deterioration of bearingusually will produce sufficient noise and vibration to indicate need forrepair; relative movement of axle shaft will result in complete loss oftractive effect as it disengages from differential. (Correct by inspecting andreplacing with larger diameter shaft axle and new bearing. )
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 72V095000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.