Contacts
Ford campaign no h2f. Heavy trucks w tandem suspension equalizer beam.Possibility that tandem rear suspension equalizer beams may have hairlinecracks, resulting from water quenching of steel forgings whose metallurgyrequires oil quenching. This condition after extended service could causesuspect beams to fracture and adversely affect directional stability ofvehicle. (Correct by inspecting and replacing beams where necessary. )
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 72V150000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.