Contacts
Ford campaign h2h. Possibility that incorrect rear seat belt assemblies wereinadvertently installed at outboard seating positions. Due to additional twoinches in belt length in buckle portion of assembly, retractor might not lockwhen seat belt is fastened around someone of small size. This would leaveoccupant without effective restraint. (Correct by inspecting and installingproper assemblies where necessary).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Lincoln dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 72V152000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.