Contacts
Ford campaign no h3c. Station wagon. Possibility thhat vehicles wer assembledwith upper portion of rear bumper jacking slot obstructed by rear bumperreinforcement. Condition could prevent engagement of jack hook or could permitpartial engagement causing vehicle to possibly disengage from jack while inraised position. (Correct by inspecting and removing obstruction materialwhere necessary. )
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 72V161000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.