Contacts
Ford campaign no h-5b. W/power steering. Possibility that power steering gearassemblies were built with worm and valve assembly torsion rod lock pininadvertently omitted. If condition exists, could result in loss of steeringcontrol. (Correct by inspecting and installing pin where necessary. )
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Lincoln, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 72V240000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.