Visibility: windshield wiper / washer Volkswagen recall

The problem

The set screw locking the windshield wiper arm to the driving shaft may work loose. If this happens, it would cause erratic wiper operation and the could cause wiper operation to cease entirely.

The risk

Loss of wiper operation would impair road visibilityduring inclement weather conditions, which may result in an accident.

The fix

Inspect and replace with new type wiper arms where necessary.

Contacts

System: visual systems; windshield wipers.Vehicle description: passenger cars; bk models type 1, type 2, and type 3.

What to do

1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
2. Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 72V256000.
3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.