Contacts
Mack truck campaign no sco 38. Manfd 7/22/1972 thru 8/21/72. Trucks.Possibility that front shock absorber mounting bracket may fail. If conditionexists, it could allow shock absorber to interfere with steering linkage.(Correct by inspecting and installing improved lower shock absorber mountingbrackets where necessary). Models equipped with 1200 and 1400 sq in radiators.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 72V310000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.