Contacts
Ford campaign no 120. Station wagons. Possibility that station wagonsequipped with the class I light duty trailer tow-option were inadvertentlyfurnished with sedan trailer hitch kits at assembly plants. Installation ofthe sedan kit on a station wagon necessitates bolting the drawbar incorrectlyunderneath the bumper support rather than on top of the plate and results indistortion of the mounting brackets and number five frame crossmember. Theseconditions could eventually result in fracture and separation of the hitch fromone of its two mounting points. Should this occur, excessive trailer"chucking" and swaying would result and, if left uncorrected, may result inseparation of the trailer from the vehicle. (Correct by replacing sedan kitswith correct trailer hitch assembly).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 74V062000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.