Contacts
Chrysler campaign no 184. Possibility that the jack furnished with the vehiclemay have a holding pawl failure during jacking. The over travel of the jackinghandle and level during the lifting motion can result in a heavy interferenceloading between the holding and lifting pawls. This loading may cause theholding pawl to fail and allow the vehicle to fall from raised position.(Correct by inspecting and reworking jack by installing screws into housing topreclude over travel. )
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 75V023000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.