Contacts
White campaign no 7509. Possibility that a tolerance build up may causequestionable steering column clearance. The lack of proper clearance may sideload the lower steering column shaft and bearing, causing possible fatiguefailure of the shaft in the spline area. (Correct by inspecting and installinga new designed clamp if clearance exists. If only zero clearance new columnwill be installed).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized White Truck dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 75V199000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.